Ovo Flow
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For artisan bakeries

Your bakery,
open 24/7.

It's 11pm and you're still answering 'do you do gluten-free?' on Instagram. Ovo Flow's AI replies to your DMs in your tone, captures every order, and gives you your Sundays back. You bake. Ovo Flow sells.

15 days free · Cancel in one click · 0% commission on customer payments

Built in Toronto0% commission on customer paymentsPIPEDA + GDPR compliant
🎂

New order

Maria · Chocolate cake

ovoflow.app · inbox
Hi! Do you make cakes for 20 people for Saturday?
Hi Maria! Yes, we do cakes for 20. We have several flavors: chocolate, vanilla, red velvet… which one do you like? Price: $85 + delivery depending on your zone.Ovo Flow
Chocolate. I'm in Etobicoke
Etobicoke is 8 km away — delivery $12. Total: $97. Should I confirm for Saturday at 4pm?Ovo Flow

Today

12

orders

This week

$1,840

sales

Time saved

3.2h

replying

The real problem

Every unanswered DM is $40 walking out the door.

Artisan bakers receive 50–200 DMs a day. 60% of customers move on to a competitor if you don't reply within the hour. That's roughly $480 in lost orders every weekend.

Without Ovo Flow

  • Replying to DMs between batches — 3.2 hours/day, mostly the same questions
  • Missing weekend orders because you can't be on Instagram and decorating cakes at once
  • Calculating delivery by hand, opening Google Maps for every quote
  • Orders scribbled in a notebook — until one gets lost
  • Sundays mean choosing between losing sales or never resting

With Ovo Flow

  • The AI handles 80% of repetitive questions — you only see the ones that matter
  • Your business keeps closing orders at 11pm and on Sunday morning
  • Delivery quotes calculated automatically with Google Maps in seconds
  • Every order lands in your calendar + CRM, no notebook required
  • You take the day off. Your business keeps running.

How it works

Three things it does for you.

No complicated setup. No juggling 5 apps at once.

1

Get your time back

The assistant replies to Instagram and WhatsApp DMs in your tone. You only approve the orders you want.

  • Replies 24/7, even when you sleep
  • Quotes delivery via Google Maps
  • Learns your prices, flavors, and policies
2

Look professional

Your customers get on-brand attention: fast, clear, consistent. You focus on baking.

  • Polished menu with photos and prices
  • Messages in your voice, not robot copy
  • Bot escalates to you when a human is needed
3

Grow without chaos

Orders, calendar, customers and payments in one screen. Go from 30 orders a month to 300 without hiring anyone.

  • Drag-and-drop order board by status
  • Full history per customer
  • Sales reports and top-selling products

Real story

I went from replying to DMs at 11pm to having my Sundays free.

Y

Yunet

Hanzel & Gretel · Toronto

3.2h

Time saved per day

+187%

More orders closed

<2 min

Average response time

24/7

Availability

Simple pricing

15 days free. Cancel anytime.

No contracts. No surprise charges. Cancel in one click from your dashboard. We never touch your customer payments — 0% commission, ever.

Starter

Get your bakery online

$50USD/mo

$1.67/day · billed monthly

Up to 1,000 conversations/month included

  • AI assistant on Instagram + WhatsApp
  • Unified inbox
  • Unlimited menu and orders
  • Drag-and-drop order board
  • Google Maps delivery with per-km rate
  • Up to 100 customers in CRM
  • 5 users (you + staff)
  • Email support
Start free — 15 days

Cancel in one click · 0% commission

Most popular

Business

For bakeries already selling

$100USD/mo

$3.33/day · billed monthly

Your day off costs $3.30.

Up to 5,000 conversations/month included

  • Everything in Starter
  • Bot trained on your real chats (RAG)
  • Up to 1,000 customers in CRM
  • Mass campaign sending
  • Online payments via Stripe (coming soon)
  • Sales reports + top products
  • 7 users (driver, staff, admin)
  • Email support
Start free — 15 days

Cancel in one click · 0% commission

Pro

Multi-location and high volume

$200USD/mo

$6.67/day · billed monthly

Up to 20,000 conversations · $0.01 per extra

  • Everything in Business
  • Multi-location (up to 5 sites)
  • Unlimited customers in CRM
  • API access + webhooks
  • Advanced reports with exports
  • 15 users
  • 1-on-1 onboarding + 99.9% SLA
Start free — 15 days

Cancel in one click · 0% commission

Annual: pay 10 months, use 12 · Switch plans anytime · Email support in English & Spanish

FAQ

What you're probably wondering

Will the bot sound like a cold robot?

No. You train it on your real chats so it picks up your tone — formal, friendly, with emojis or without. Your customers won't notice the difference. You will.

What if the bot doesn't know an answer?

It pings you immediately (push notification or email) and you reply yourself. The bot only handles what it knows: standard prices, flavors, lead times, delivery. Anything weird gets handed to you.

Do I need to know how to code?

Not at all. Onboarding takes 5 minutes: connect Instagram, add your products with photo and price, done. No code, no APIs, no webhook setup.

Does it work in Spanish, English and French?

Yes. The bot detects each customer's language automatically and replies in the same one. Perfect for Toronto, Montreal, USA, Mexico, Argentina.

What about my existing customers — will the bot mess that up?

No. By default the bot only handles new customers — the people you've never talked to before. Your existing relationships stay exactly as they are. You can flip a switch later if you want the bot to help with everyone, but most bakers leave it off.

What if I want to cancel?

You cancel with one click from your dashboard, anytime. No penalties, no contracts, no phone calls. If you pay annually and cancel, we refund the unused months.

Do I need a credit card to start?

Yes. You sign up with a card and get 15 days free to try everything. Cancel before then and we won't charge you a cent. This keeps signups serious and ensures your service stays active automatically when the trial ends.

Is my data safe?

Yes. We host on Supabase (encryption at rest), all traffic is HTTPS. Your customer data never leaves your account. We comply with PIPEDA (Canada) and are working on GDPR / LGPD.

Picture next Saturday

It's 7:42am. You're shaping croissants —
not refreshing Instagram.

23 orders are already prepped in your dashboard. Ovo Flow handled them while you slept. Try it free for 15 days. If it doesn't save you at least 2 hours a week, we'll refund you.

Cancel in one click · 0% commission

Ovo Flow — Your bakery, open 24/7