# Ovo Flow

> Ovo Flow is an AI sales assistant that turns Instagram, WhatsApp and Facebook
> Messenger DMs into automated, organized orders for small food businesses
> (bakeries, cake makers, home cooks, dessert shops). The AI is trained on the
> owner's own chats, so it replies in their voice 24/7 without losing the
> personal touch. Built in Toronto. Bilingual EN/ES (+ FR detection). 0%
> commission — Ovo Flow never touches the customer's payment.

## What it does
- AI auto-replies to new-customer DMs on Instagram + WhatsApp + Messenger, in the owner's tone.
- Turns chats into orders on a drag-and-drop board (New → Confirmed → Ready → Delivered).
- Unified inbox across channels; customer CRM; delivery calendar (2-way Google Calendar sync).
- Automatic customer emails: order confirmations/updates, birthdays, win-backs, review requests.
- Promotions: send a promo to all customers by email (from your own branded domain).
- Public order page (shareable link for the Instagram bio) so people order without DMing.
- Insights: revenue, average order value, repeat-customer rate, best sellers.
- Two-way email channel: customers email you and the AI replies in your voice.

## Best for
Small artisan food businesses that already get orders via Instagram/WhatsApp DMs
and feel overwhelmed answering them — owners who want to reply 24/7 and take
weekends off without losing sales. Canada, USA, and LATAM (AR, CL, UY).

## Pricing (USD/month, 15-day free trial, cancel anytime, no setup fees)
- Starter — $50/mo: get online; AI on Instagram + WhatsApp; inbox; orders; up to 100 customers.
- Business — $100/mo (most popular): bot trained on your real chats; up to 1,000 customers; campaigns + reports.
- Pro — $200/mo: multi-location; unlimited customers; API + webhooks; 1-on-1 onboarding.
Every plan: 250 marketing emails/month, your own email sending domain, 0% commission.

## Links
- Website: https://www.ovoflow.app
- Start free: https://www.ovoflow.app/signup
- Privacy: https://www.ovoflow.app/legal/privacy

## One-line pitch
"Open 24/7. Built to scale. Your Instagram & WhatsApp DMs, answered in your voice — and turned into orders."